FAQs

Frequently Asked Questions

Our platform can perform sentiment analysis on a wide range of languages, including Arabic, Chinese (Simplified & Traditional), Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese (Brazilian & Continental), Spanish, Thai, Turkish, and Vietnamese.

For dynamic platforms like Instagram and TikTok, our system can auto-detect the language in content for seamless multilingual analysis. For other sources like Google News, Reddit, and YouTube, we typically configure your report to focus on a primary language during onboarding to ensure the highest accuracy.

While Bahasa Malaysia isn't officially listed by our AI provider, the model for Bahasa Indonesia is highly accurate for Malaysian content due to their similarities. We can set up your report to leverage this for a comprehensive local analysis.

We accept all major credit and debit cards (Visa, Mastercard, etc.) for all monthly and yearly plans via our secure payment processor, Stripe. For annual subscriptions, we are also happy to offer payment via manual invoice upon request. We can issue invoices in USD, SGD, and MYR. Please get in touch with us to arrange an annual invoiced plan.

Mediapod is for any business that wants to make smarter decisions—from startups and agencies needing to understand a new market, to established brands wanting to track their reputation and competitors.

You do. Any custom report we generate for your brand is your property. We are committed to data privacy and will never share your specific report data with any third parties.