FAQs

Are the reports fully automated?

Our reports are a powerful blend of AI-driven data collection and human-led analysis. Our team of analysts configures each report and reviews the insights to ensure you receive the highest quality, most relevant information.

Can I change my plan later?

Yes, you can request to change your plan at any time. All plan changes will take effect at the end of your current billing period, whether you are on a monthly or yearly subscription.

Can I customize my plan?

Absolutely! Our goal is to create a plan that perfectly fits your needs. While our pre-packaged plans (Starter, Standard, and Advanced) are a great starting point, we understand every business is unique.

If you require a specific combination of "Tracked Terms" and "Data Sources" that you don't see in our plans, we are happy to provide a custom quote. Please reach out to us via our Contact page and our team will tailor a plan just for you.

Can you deliver global or country-specific reports?

Yes, absolutely. Mediapod is designed to provide intelligence at both a global and a specific country level. We use a multi-faceted approach to ensure the insights in your report are highly relevant to your target market.

For News & YouTube: We can tailor the search to focus on a specific country's edition or locale (e.g., Google News Malaysia).
For Reddit: We focus our analysis on country-specific subreddits (like r/malaysia or r/singapore) to capture local conversations.
For Instagram & TikTok: We track location-specific hashtags (like #MYfoodie) and monitor content from top creators in your chosen country.

During the onboarding process, we'll work with you to define the exact geographic market you want to focus on.

Do you offer one-off reports without a subscription?

Yes, we do. While our subscription plans are designed to offer the best value for ongoing intelligence, we understand that some projects may require a single, in-depth report.

Please note that the cost for a custom one-off report is significantly higher than our monthly subscription rates due to the dedicated, upfront research and analysis required. If this is what you need, please get in touch with us via our Contact page to discuss your project and receive a custom quote.

Do you offer programs for agencies?

Yes! We have special partnership programs designed for agencies, consultants, and resellers. Please visit our Partners page to learn more and apply.

Does this report find micro-influencers as well?

Yes! Our analysis can identify creators of all sizes, from micro-influencers with high engagement to larger, more established names.

How comprehensive is your data collection?

Our platform is designed to capture a robust and representative sample of the most recent and relevant public conversations for your "Tracked Terms" every single day. We prioritize the freshness and relevance of the data, not just the raw volume, to ensure the insights you receive are timely and actionable.

As you remain subscribed, this data accumulates over time, building a powerful and sizable historical record of your market's conversation from your start date forward.

How do you measure sentiment?

We use a powerful, AI-driven Natural Language Processing (NLP) model to analyze the emotion and feeling within each mention, classifying it as positive, negative, or neutral.

How does the “Free Report” process work?

It's a simple three-step process:

Tell Us Your Goal: First, fill out the form on our Get Free Report page. Let us know your main objective and the brand, topic, or competitor you're curious about.
Our Team Gets to Work: Our analysts will then review your request. For qualified businesses, we'll use the Mediapod platform to generate a custom report that's tailored to your needs.
Receive Your Insights: Within 3 business days, you’ll receive a private link to your complimentary report via email.

Frequently Asked Questions