FAQs

Frequently Asked Questions

We focus on "research-first" intelligence. Unlike complex enterprise tools, Mediapod is designed to be simple, accessible, and deliver clear insights without requiring you to connect any of your private accounts for our core reports. We're built by marketers, for marketers.

We analyze thousands of data points at scale to spot patterns and quantify trends, saving you dozens of hours of manual work and removing the guesswork from your strategy.

You can track as many competitors as you like! Our pricing is based on a flexible unit called a "Tracked Entity," and each competitor you want to monitor simply uses one of your plan's available slots.

For example, if your plan includes 5 Tracked Entities, you could use them to track your own brand and 4 competitors—or any other combination that fits your goals. The total number of entities you can track depends on your subscription. Please see our Pricing page for full details.

Our data is updated daily for most of the reports. Your report's historical data begins accumulating from the day your subscription starts, allowing you to track your performance and trends from that point forward. If you require a specific historical data analysis from before your start date, please contact us for a custom project.

Our reports synthesize data from the platforms where real conversations happen, including Google News, Reddit, YouTube, TikTok, Instagram, Facebook, Threads, and X (Twitter).

Our reports synthesize data from the platforms where real conversations happen, including Instagram, TikTok, and YouTube.

Mediapod is a social listening platform that turns thousands of public online conversations from news, forums, and social media into simple, actionable reports for your business.

They are designed for different goals. The Industry Pulse gives a broad, high-level view of an entire market. The Market Intelligence report is a deep dive into your brand versus your direct competitors. The Creator & Content report is a specialized tool for finding influencers and content ideas.

You can cancel your subscription at any time. Your cancellation will take effect at the end of your current billing period (monthly or yearly), and you will not be billed again.

All subscription payments are final, and we do not offer full or partial refunds for monthly or yearly plans. However, you can cancel your subscription at any time to ensure you are not billed for the next billing period. If you're unsure which plan is right for you, we encourage you to get in touch with us before you subscribe.